Effective date: December 2025

Privacy Policy

General Information

At Luxor Global Tech LLC (referred to as "our Website"), we take our responsibility as data processors seriously. We are fully committed to observing all relevant regulations and ensuring your personal information is kept private and secure. This document explains, in detail, how we function as stewards of your data so that you, the User/Customer ("you"), know exactly how your information is managed.

Review and Revisions

This policy is always publicly accessibleon our platform. We may amend this Privacy Policy at any time in response to evolving legislation, legal precedent, or changes in our operational model. Any revised version of this policy comes into force the moment it is posted on the Website. You are responsible for reviewing this document on a regular basis.

Eligibility and Terms

Please note that use of our Website is conditioned upon you being a legal adult with the contractual capacity required by the laws of your country or state of residence.

Your rights under applicable law remain unaffected, but this Privacy Policy itself is not a binding contract and does not constitute part of our service agreement with you.

Contact Information

If you have any questions or require clarification about this Privacy Policy, our 24/7 multilingual Customer Service Team is available via email at info@legalfinity.com or through our Contact form.

What is Personal Data?

For this policy, "personal data" refers to any information that identifies you or could be used to identify you. This includes, but isn't limited to: the information you provide to register on our website (like your email address), the specific data you input into customized legal document templates, and other information gathered from your browsing activity on this site or your IP address.

Who Controls Your Data?

The Companies explicitly named in our Terms and Conditions act as the data controllers for your personal data.

Scope of This Policy

This Privacy Policy applies solely to the personal data we collect and process from Users/Customers of this Website

Third-Party Sites Disclaimer

Our Website might contain features or links that take you away from our platform to third-party sites. Because we do not manage these external websites, we cannot be held liable for their content, the information they share, or the quality of the services they provide. These third-party websites are bound by their respective Cookie and Privacy Policies.

What type of personal data do we collect and process?

We collect and process your personal data from three main sources:

• Direct Interactions: This is data you actively provide us. Examples include information collected when you create a Personal Account, when you complete a legal document template, or when you reach out to our Customer Service Team (via email, chat, phone, or contact form) for actions like cancelling your subscription.
• Automated Technologies: We automatically gather certain information, such as your IP address, the specific sections of the website you consult, and how long you stay on our site. This is done using cookies, which may be our own or provided by third parties. For complete details on the purposes of these cookies, please refer to our Cookie Policy.
• Payment Data: We only request your payment information if you subscribe to one of our paid Services. This data is captured and sent securely to our certified payment service providers to authorize the transaction. We never view or access your complete payment information. You are responsible for ensuring that you never enter or send your payment details through any unauthorized channel.

Data Accuracy and Obligation

To successfully register, manage your subscription, or receive support for your queries, you must provide us with information that is accurate, truthful, current, and complete. This data must reliably reflect your true situation.

We only process the personal data strictly necessary to achieve the purposes outlined in this Privacy Policy. Failure to provide essential information may mean we are unable to assist you or fulfill your requests. If you choose to submit data beyond what is strictly required, you consent to us processing it for the purpose(s) for which you sent it.

Third-Party Data Guarantees

If you provide us with personal data belonging to any third party (minors or adults), you confirm that you have:

• Informed them about the purposes for which their data will be processed.
• Obtained their prior and express consent to share their data with us.

If you provide us with a minor's data, you guarantee that you are their parent or legal guardian, thereby consenting to the processing of your ward's or child's personal data.

Exclusions of Company Liability

The Company is not responsible for the following circumstances, which are outside our reasonable control:

• Legal Capacity: Users and Customers who are not legal adults or lack the capacity to contract the Services according to their country/state laws. Parents and legal guardians are solely responsible for adequately controlling the online activity of minors and preventing access to inappropriate sites or the transmission of personal data without authorization.
• Unconsented Adult Data: When we receive an adult's personal data from an individual who failed to obtain the data subject's consent. In such an event, the Company will notify the interested person how their data was collected. We will then request the providing individual to confirm they sought consent and, where appropriate, to rectify the situation.
• User Data Integrity: Circumstances stemming from the provision of erroneous, incomplete, or fraudulent information from you. You are solely responsible for the inaccuracy or lack of truthfulness of the information you provide.

What use do we give to your personal data?

We collect and process your personal data for the following reasons:

Service & Account Management

• To grant you access to the library of legal document templates.
• To manage your use of our AI technology functionalities.
• To process and maintain your subscription to our paid services.
• To send you essential operational emails related to the Services, such as payment confirmations.
• To handle your requests for information, cancellation, or refunds submitted to our Customer Service Team.
• For administrative purposes related to processing and managing our services, including billing, accounting, and verifying your payment information.

Legal Compliance & Security

• To comply with all legal and regulatory obligations, including responding to requests from judicial, police, or other relevant authorities.
• To protect, investigate, and deter against any fraudulent, unauthorized, or illegal activity on or through the Website.
• To request additional information when necessary to verify your identity as our customer.

Improvement

• We analyze your browsing behavior to improve our Website, Services, customer support, and overall user experience.

Phone Call Recording Consent

When contacting Customer Service by phone, your call may be recorded for security and quality assurance (a common business practice). We will notify you of the recording in advance. To verify your identity, we may request certain personal data, and you will have access to details regarding this data processing. We only record the call with your express consent. Remaining on the line and waiting for an agent confirms that you consent to the recording. If you do not wish to be recorded, please disconnect and contact us through email, chat, or the contact form.

The legal basis for processing your personal data

We only process your personal data when we have a legally established basis to do so. The specific legal grounds depend on the purpose for which the data is collected and processed:

• Contractual Necessity: Processing is required for the provision of the Services offered on our platform, whether they are free or paid.
• Consent: Processing relies on your specific consent given for informed purposes at the time of data collection, such as when you interact directly with our Customer Service via phone call or live chat.
• Legal Obligation: Processing is necessary to comply with our legal duties and to respond to official requirements from administrative, judicial, police, or other competent authorities.
• Legitimate Interests: Processing is based on our legitimate business interests, which include (but are not limited to): verifying customer identity; addressing potential claims related to our services; conducting fraud control for credit cards and other payment methods; monitoring fraudulent activity to maintain the security and integrity of our Website; and enhancing the user experience and operational efficiency of this Website.

Data Retention Period

We only retain your personal data for as long as is required to achieve the purposes for which it was processed.

After that period, your personal data will be retained but securely blocked (meaning it is isolated from further processing) for the duration required to meet our legal obligations and strategic business needs. For instance, your data may be kept to:

• Address and defend our legitimate interests regarding potential claims related to our services.
• Process and complete your request for information, cancellation, or refund.
• Finish any investigation into detected fraudulent or illegal activity.
• Retain Cookie information, provided you have not withdrawn your consent.

Once the required retention period has ended, your personal data will be securely and permanently deleted from our systems.

If you have given us consent to process your data for specific purposes, please note that you may withdraw that consent at any time by contacting our Customer Service Team.

Sharing Your Data with Third Parties

We may share your personal data with the following categories of third parties, though this list is not exhaustive:

• Financial Services: Credit and debit card companies, necessary for processing payments and conducting fraud prevention measures.
• Authorities: Public bodies, administrative or judicial authorities, and law enforcement, when legally required by applicable laws and regulations.
• Legal Counsel: Law firms, engaged to defend our legitimate interests and address claims related to our professional services.
• Technology Partners: Providers that host our information systems or supply essential technological support and tools.
• Service Suppliers: Vendors who assist us in the correct and efficient delivery of our professional services.
• Security Providers: We may use Google reCAPTCHA, a service provided by Google LLC, to protect the Website from spam, abuse and automated access. This service analyses user behaviour in order to distinguish human users from automated activity and may process technical information such as IP address, browser characteristics and interaction patterns. Google acts as a data processor for this service. More information about how Google processes personal data can be found at: https://policies.google.com/privacy

International Data Transfers

These mentioned third parties are headquartered within the European Economic Area (EEA), meaning your data will not be subject to international transfers.

Should an international transfer become necessary, we will only transmit personal data to recipients who guarantee an adequate level of data protection. If that standard is not met, we will apply the appropriate safeguards mandated by current data protection laws to ensure your personal data remains properly protected and your individual rights and freedoms are guaranteed.

How we protect your personal data

Your trust is paramount to us. Consequently, your personal data is held confidentially and securely within our information systems. We have put in place robust technical and organizational measures specifically designed to shield your data against:

• Illegal or unauthorized access.
• Accidental loss, destruction, or damage.
• Unauthorized use or disclosure.

We've also taken steps to guarantee that all personnel, along with any suppliers or collaborators who access customer data, receive adequate training on processing procedures and adhere strictly to all data protection duties.

While we strive to ensure the utmost protection for your data when it's transmitted through our Website or shared via other means (like email), security is a shared responsibility. You must also take care to safeguard your data, which includes: never sharing your Personal Account credentials and never confirming bank details via suspicious messages or non-official websites.

Your Data Rights and How to Exercise Them

You may seek to exercise your rights to access, correction (rectification), deletion (erasure), object to processing, restrict processing, and data portability by sending us a written request through:

• Email: info@legalfinity.com.
• Our designated Contact Form.

Identity Verification and Response Time

Given our commitment to the security and confidentiality of your data, our Customer Service Team may initially contact you to verify your identity as our Customer before proceeding with your request.

We will respond to all verified requests within the legally mandated period, which is generally one (1) month. Note that for complex or multiple requests, this period may be extended by up to two (2) further months. If an extension is necessary, we will inform you of the delay and the reasons.

Final Reminders Before Deletion

If you choose to exercise your right to erasure, please keep the following consequences in mind:

• As the Account Holder: Requesting erasure will result in the deletion of your Personal Account, and you will permanently forfeit access to all legal documents you have customized and saved.
• As an Affected Third Party: If you are a third party named in a Customer's document and request erasure, the Company will delete the specific document(s) containing your data from the Customer's Personal Account. The Customer will be notified of this action.

Privacy Tools and External Recourse

You may control tracking cookies by adjusting the "privacy settings" in your web browser or by installing "Do Not Track" tools.

If you believe your data protection rights have not been adequately addressed, you have the right to lodge a formal complaint with the corresponding Supervisory Authority.

We remain at your disposal for any doubts or questions you may have about this Privacy Policy or the processing of your personal data. Please contact our Customer Service Team via info@legalfinity.com or through our Contact form.

Cookies Policy

Introduction to Our Cookie Policy

This document explains the use of cookies and similar technologies on this Website.

What Cookies Are and Their Purpose

For this policy, "cookies" refers collectively to cookies and other technologies that track information related to your access and interactions with our Website. These technologies serve various purposes, including:

• Adapting the Website's layout to the device you are using (e.g., phone or desktop).
• Gathering statistics about how our Website is used.
• Making your navigation easier and more efficient.

The data recorded by cookies takes up only a small amount of memory on your device and does not cause any harm whatsoever.

When Cookies Are Installed

Cookies (both our own and those from third parties) are installed as soon as you access or navigate this Website. Installation is also triggered when you interact with us to use our assistance or seek further information about us or our legal document templates.

Third-Party Cookies Disclaimer

The use of third-party cookies is governed by the individual Cookie and Privacy Policies of those external parties. Therefore, you are responsible for checking those third-party websites for detailed information or if you wish to adjust your cookie preferences. We are not responsible for the content or accuracy of those external policies.

Types of cookies used in this website

When you access or browse this Website, different types of cookies may be installed on your device:

By Duration

• Session Cookies: These are automatically deleted when you close your device's browser.
• Persistent Cookies: These remain installed in your browser for a specific, predetermined length of time.

By Origin

• Owned (First-Party) Cookies: These cookies are sent from and managed by our own computer equipment or this Website. We collect and use the information for our own purposes.
• Third-Party Cookies: These originate from a computer or website managed by another contracted company (service provider). We may collect information from these for our purposes, or they may use it to manage and improve their own services.

By Function

• Technical Cookies: These are essential for the management, operation, and functionality of our Website.
• Analytical Cookies: These allow us to analyze how you use our Website. We use them to recognize which information or legal document templates are of most interest to you so we can continuously improve the quality of our offerings.

Obtaining Consent

We generally require your express consent to install cookies in your device's browser. However, certain cookies are exempt from this consent requirement, including:

• User Login Cookies
• User Authentication or Identification Cookies (Session cookies only)
• User Security Cookies
• Multimedia Player Session Cookies
• Session Cookies for Load Balancing
• Cookies to Customize the User Interface
• Certain Plug-in Cookies for Social Content Exchange

We have established proper mechanisms to obtain your required consent. However, in accordance with applicable regulations, please note the following exceptions where explicit action isn't needed:

1. Browser Configuration: If you modify your browser settings to disable restrictions that prevent cookie installation, your action will be understood as granting consent.
2. Service Necessity: Consent is not necessary when the installation of cookies is strictly required to provide a specific Service on our Website that you have expressly requested.

The following categories of cookies may be installed in your browser:

How to block or refuse cookies

You are always in control of your cookie preferences and can revoke the consent you provided for this Website's cookies at any moment. To do this, simply adjust the configuration settings of the web browser on your computer or mobile device. To guide you on managing or deleting cookies, here are the instructions for the most widely used browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari
• Chrome for Android
• Opera

You can customize your computer or mobile device's browser to:

• Accept or reject all cookies as a default setting.
• Notify you whenever a cookie is received, allowing you to manually decide whether to permit its installation.

Additionally, you can utilize the following privacy settings to limit cookie operation:

• **Incognito/Private Browsing: **This mode prevents your browser from saving site passwords, cookies, browsing history, and other information related to your current session.
• **Non-Tracking Feature: **This option instructs the websites you visit that you do not consent to the tracking of your browsing habits.

Be advised that should you decide to block, disable, or delete cookies, you will lose access to certain Website features that require their use.

Contact Information

Should you have any questions regarding the use of cookies on our website at any time, please do not hesitate to reach out to us directly via:

• Email: info@legalfinity.com.
• Our Contact Form.